Erica Alley

"Video relay service (VRS) is a federally funded service that provides telecommunications access for deaf people. It is also a for-profit industry with guidelines that may limit the autonomy of the sign language interpreters who work in VRS settings. In this volume, Erica Alley examines how VRS interpreters, or "Communication Assistants," exercise professional autonomy despite the constraints that arise from rules and regulations established by federal...